au66 — Responsible Gaming

Responsible Gaming at au66

Gaming is for fun, and au66 provides a full set of tools and guidance to help you stay in control.

Gaming & Responsibility

Ensuring every player at au66 can play in a safe and secure environment is our top priority. Whether you are into football betting, slots, or live casino — we firmly hold to the principle that gaming must remain entertainment.

We strongly encourage you to play with a clear understanding that gaming is for enjoyment, not a way to make money. We have prepared prevention tools for those who have not yet encountered a problem, and support channels for those who have.

Please note — there is always a risk of losing money when gambling. Do not play more than you can afford to lose. Do not use gambling as a way to solve problems.

21+

au66 is a platform for players aged 21 and above only. Anyone under 21 is not permitted to play any game. If an account is opened with a false age, it will be closed immediately.

Self-Control Tools

Use the tools we provide to manage and control your own gaming.

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Planning your gaming budget in advance is the best way to keep gaming enjoyable. Reducing a limit takes 24 hours to apply, while increasing a limit does not take effect straight away.

Session Time Limits

You can set a daily time limit (Session Time Limit) for how long you play. When the set time is reached, the system will notify you and stop the session without pushing you to continue. Having a time limit makes it easier to stay in control of your gaming.

Time-Out

Players who want to take a break from gambling can choose a Time-Out of 24 hours, 7 days, or 30 days. During the Time-Out period, all gaming and deposit activity will be temporarily suspended and cannot be reactivated until the period ends.

Self-Exclusion

If you are experiencing a gambling problem, you can request a Self-Exclusion. This blocks access to the platform for 6 months, 1 year, or longer. Any request to reopen the account during the Self-Exclusion period will not be considered.

Viewing Your Gaming History

You can check your gaming history and deposit/withdrawal records at any time. This tool helps you track your spending and assess your budget.

24/7 Support

You can contact us at any time in Myanmar language via Live Chat or Email for any gambling-related concerns. Our team puts players' wellbeing first.

Warning Signs of a Gambling Problem

If you notice any of the following signs in yourself, it may be a good time to reflect on your gambling habits.

  • Trying to chase losses

    Continuing to play in the hope of winning back money you have lost is a clear sign of problem gambling.

  • Finding it hard to stop while playing

    If you want to stop but keep playing anyway, that is a sign that your self-control is slipping.

  • Hiding your gambling

    If you feel the need to hide your gambling from family and friends, that may indicate a gambling problem is developing.

  • Borrowing money to gamble

    If you are borrowing money to gamble or spending money you cannot afford to lose, you should seek help as soon as possible.

How to Get Help

If you are facing a gambling problem, you do not have to manage it alone — au66 can help you through the steps below.

  • Contact Us via Live Chat

    Open Live Chat on the website and mention "responsible gambling tools" to request assistance. We are available in Myanmar language 24/7.

  • Send an Email

    You can send a personal request to [email protected]. You can ask for help with Self-Exclusion, Time-Out, or account closure.

  • Request Self-Exclusion

    If you want to block your own access, we will action it immediately and will not accept any request to reopen the account until the period is complete.

Live Chat — 24/7 [email protected]

au66's Policies and Commitments

Fair Play

Games at au66 operate on a system that produces fair outcomes. Every result is determined by Random Number Generator (RNG) technology — nothing is predetermined. We have zero tolerance for any form of cheating.

Protection of Minors

au66 enforces strict age verification to protect those under 21. Parents and guardians who are concerned about minors accessing the platform can install parental control software on their computer or phone and are also welcome to contact us.

Advertising Policy

au66's advertising targets audiences aged 21 and above only. Our ads will never present gambling as a way to get rich, promise recovery of lost money, or use imagery that appeals to minors.

Data Security

Players' personal information and financial data are protected with SSL encryption. We will never share this information with any third party.

Budget Management Guide

Setting a gambling budget in advance is the best way to keep gambling enjoyable. Keep the following points in mind —

Minimum Deposit — You can start with 10,000 Ks via KBZPay, Wave Money, AYA Pay, or CB Pay.

Withdrawals — Minimum withdrawal is 20,000 Ks and arrives within 30 minutes to 3 hours.

When your gambling budget runs out, you should stop playing rather than making another deposit. Do not gamble with borrowed money.

Good Gambling Habits

  • Decide how much you are willing to spend before you start playing.

  • Set a time limit for your session and stop when it is up.

  • Avoid playing with the intention of chasing losses.

  • Do not play when you are tired or going through a difficult time.

  • Always remember that gambling is entertainment only — not a way to make money.

  • If you think you have a problem, contact us right away — we are here to listen.

Stay in control and enjoy the game

au66 provides self-management tools to help you stay on top of things. You are welcome to keep playing and keep it fun.

Log in to au66 View FAQ

Responsible Gambling Questions at au66

Contact us via Live Chat or email [email protected] with the subject "Self-Exclusion Request". You can choose a period of 6 months, 1 year, or longer, and we will action it immediately. No request to reopen the account will be accepted until the period has ended.

Time-Out is a temporary pause lasting between 24 hours and 30 days; once the period ends, the account reopens automatically. Self-Exclusion is a longer-term block, and the account will not be reopened until the period is fully over. If you are experiencing problem gambling, we recommend choosing Self-Exclusion.

Contact us via Live Chat or email [email protected] to request a deposit limit. Increasing a limit does not take effect immediately — it takes 24 hours. This waiting period gives you time to reconsider the change.

Log in to au66 and go to your account panel to view your gaming history and transaction records. If you need more details, you can request them via Live Chat.

You can contact us regarding their gambling activity. We will do everything we can to help while respecting the player's privacy. Reach us via Live Chat or [email protected] and provide the details.

Age verification is carried out at account registration. Any account found to have been opened with false information will be closed immediately, and any funds will be handled in accordance with the relevant rules.