au66 Privacy Policy

When you register an account, log in, deposit funds, or fill in a contact form on au66, we may collect the following information from you—

• Full name, date of birth (for age verification)
• Email address, contact number
• Payment details linked to KBZPay, Wave Money, AYA Pay, and CB Pay
• Account login credentials (username, password hash)
• Communication content sent through customer support channels

While you are using the platform, our systems automatically record the following data—

• IP address, browser type and version
• Device type (mobile / desktop) and operating system
• On-site browsing history (log), clicks, and gameplay records
• Cookies and similar data tracking tools
• Session duration and access activity

When processing deposits and withdrawals, financial verification is carried out through payment service providers such as KBZPay, Wave Money, AYA Pay, or CB Pay. We do not directly store information such as card numbers or bank account PINs — these are handled only through the payment provider's encrypted connection.

Minimum deposit amount — 10,000 Ks; Minimum withdrawal amount — 20,000 Ks; Standard processing time — 30 minutes to 3 hours.

au66 uses the personal data collected only for the following purposes—

• Account creation, verification and management
• Providing football betting, Live Casino, Slots and other gaming services
• Processing payments and withdrawals
• Providing customer support (24/7 Live Chat and Email)
• Analysing gameplay patterns to support responsible gambling
• Preventing fraudulent activity, scams and money laundering
• Carrying out legally required checks
• Maintaining platform security and ongoing improvement
• Sending news about bonuses and promotions offered by au66 (you may opt out at any time)

Cookies are small text files stored in your browser that help the platform recognise you, save your settings, and give you the best possible experience.

• Essential Cookies — Required to maintain your session and keep the platform running properly.
• Preference Cookies — Remember your preferred language, layout style, and similar settings.
• Analytics Cookies — Help us understand how the site is used so we can keep improving the platform.
• Security Cookies — Used to prevent fraud and unauthorised access.

You can disable cookies through your browser settings, but please note that doing so may cause some parts of the platform to stop working correctly.

au66 does not sell, rent or trade your personal data to third parties. However, it may be shared in the following limited circumstances—

• Service Providers — Partner companies providing services such as payment portals, fraud detection, data storage and platform support — these companies have signed data protection agreements that align with au66's privacy policy.
• Legal Requirements — We will disclose only what is necessary if required by law enforcement authorities, a court order, or any legal process.
• Business Changes — In the event of a merger or acquisition involving au66, data may be transferred to the successor entity in accordance with the limits of this policy.

au66 has put in place technical and operational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction—

• All data transfers are protected with SSL/TLS encryption
• Passwords are stored in hashed form only and cannot be read directly
• Data servers are subject to restricted access and regular audits
• A "least privilege" principle is applied so staff can only access the data they need
• Payment data is handled only through the encrypted connections of external payment service providers

We understand that while we provide the best protection we can, no company can guarantee any digital system is 100% secure. If a data security breach occurs, we will act immediately and notify those affected.

au66 will only retain your personal data for as long as necessary to fulfill the purposes described in this policy—

• Customer account data — retained after account closure for a defined period to meet legal requirements and financial obligations
• Gaming records — retained for a period sufficient to meet legal and dispute resolution requirements
• Payment records — retained for a defined period for financial record-keeping
• Communication records (support tickets) — retained for a defined period to assist in resolving customer issues

After the retention period ends, data will be securely deleted or anonymised for analytics purposes only.

To exercise any of the above rights, email us at [email protected] or contact us via 24/7 Live Chat on the website. We will handle requests within a reasonable timeframe. Please note that some requests may be subject to limitations under legal requirements.

The au66 platform is intended for adults aged 21 and above only. Anyone under 21 is not permitted to participate in any games, and we will not attempt to make the platform accessible to them.

If we become aware that a user is under 21, we will immediately close their account and handle their data in accordance with the law. If you know of anyone under 21 using au66, please notify us immediately at [email protected].

au66 may update this privacy policy from time to time. Key points to note—

• Any changes will be published on this page and the "Last Updated" date will be revised
• For significant changes, we will notify you via the email address on your account
• Continuing to use the platform after changes are published means you accept the updated policy
• If you do not agree with a policy change, please contact us at [email protected]